How A Huge Utility Is Innovating With Chatbots For Better Customer Connections This shift towards a product-centric approach has driven Meta's research scientists to explore new avenues in both fundamental and applied research. Imagine a utility company that uses Chat-GPT to analyze customer’s energy usage data. The AI model could...

Craft Your Own Python AI ChatBot: A Comprehensive Guide to Harnessing NLP Chatbots that use NLP technology can understand your visitors better and answer questions in a matter of seconds. In fact, our case study shows that intelligent chatbots can decrease waiting times by up to 97%. This helps you...

Benefits of Chatbots in Healthcare: 9 Use Cases of Healthcare Chatbots Healthcare chatbots can locate nearby medical services or where to go for a certain type of care. For example, a person who has a broken bone might not know whether to go to a walk-in clinic or a hospital...